Various discussions around business-to-consumer issues, e.g. poor customer service. (Note that poor customer service is also something that the business, not just the costumer, should pay attention to, as it damages business prospects.)
Similar contents can also be found elsewhere, e.g. on an old page on idiocies, be it due to overlap in categories or because, as with that text, this category did not yet exist at the time of publication.
Note that my use of words like “consumer” and “customer” is not always consistent and/or might be contextually forced. (Above, for instance, “customer service” and “business-to-consumer” arise from standard phrasings.) Similar remarks can apply to some other words, e.g. “business” vs. “company”.
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